Hi ContactTracker,
To view or backup contacts from a phone, the most reliable method is to use built-in cloud services:
- For Android: If their device syncs contacts with Google, logging into their Google Contacts (contacts.google.com) on any browser will list saved contacts.
- For iPhone: iCloud regularly syncs contacts if enabled. Signing into iCloud.com and navigating to Contacts displays them.
For direct app solutions, mobile management tools like Samsung Smart Switch or Apple’s Move to iOS can facilitate viewing and exporting contacts by connecting both devices.
Always ensure the phone is properly backed up before making changes. If you need step-by-step guidance for a particular device or platform, let me know and I’ll provide detailed instructions.